Terms

Terms and Conditions

Effective Date: April 11, 2025

Acceptance of Terms

Welcome to Ghana Web Shop! These Terms and Conditions ("Terms") govern your access to and use of the website located at [Your Website URL - e.g., www.ghanawebshop.com] (the "Site") and the services offered, including the purchase of products. The Site is operated by [Your Company Legal Name, if different from Ghana Web Shop] ("Ghana Web Shop", "we", "us", or "our"), registered in Ghana [Add registration number if applicable].

By accessing, Browse, or using this Site, including placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and our accompanying Privacy Policy and Return Policy (collectively, the "Agreement"). If you do not agree to these Terms, please do not use this Site.

Definitions

• "User", "You", "Your": Refers to any individual or entity accessing or using the Site.
• "Site": Refers to the Ghana Web Shop website accessible at [Your Website URL].
• "Products": Refers to the goods offered for sale on the Site.
• "Order": Refers to a request submitted by you to purchase Products from us.
• "GHS": Refers to Ghana Cedis, the lawful currency of the Republic of Ghana.

Use of the Website

1. Eligibility: You must be at least 18 years old and capable of entering into legally binding contracts to use this Site and place Orders.
2. Account Registration: You may need to register an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and current information and notify us immediately of any unauthorized use.
3. Acceptable Use: You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Site. Prohibited activities include, but are not limited to: data scraping, introducing viruses, interfering with security features, or infringing upon intellectual property rights.

Products, Pricing, and Availability

1. Product Descriptions: We strive to provide accurate descriptions and images of Products. However, we do not warrant that descriptions, colours, or other content are completely accurate, current, or error-free. Minor variations may occur.
2. Pricing: All prices are listed in Ghana Cedis (GHS). Prices are subject to change without notice. Unless otherwise stated, prices displayed [Specify: e.g., are inclusive of / exclusive of] Value Added Tax (VAT) at the applicable rate in Ghana. The final price, including VAT (if applicable) and delivery charges, will be clearly displayed at checkout.
3. Availability: Products are subject to availability. We reserve the right to limit quantities or discontinue Products at any time. If an item becomes unavailable after you place an Order, we will notify you and offer a suitable alternative or a full refund for the unavailable item.

Placing and Accepting Orders

1. Placing an Order: Submitting an Order through our checkout process constitutes an offer by you to purchase the selected Products under these Terms.
2. Order Confirmation: After you place an Order, you will receive an email acknowledging receipt ("Order Acknowledgement"). This email does not constitute acceptance of your Order.
3. Order Acceptance: Acceptance of your Order and the formation of a contract between you and Ghana Web Shop occurs only when we dispatch the Products to you and send you a dispatch confirmation email ("Dispatch Confirmation").
4. Right to Refuse/Cancel: We reserve the right to refuse or cancel any Order for any reason prior to dispatch, including but not limited to: product unavailability, errors in pricing or description, issues identified by our fraud prevention checks, or inability to process payment. If we cancel your Order after payment has been taken, we will issue a full refund.

Payment

1. Methods: We accept various payment methods commonly used in Ghana, including:
   • Mobile Money (MTN MoMo, Vodafone Cash, AirtelTigo Money)
   • Visa & Mastercard Debit/Credit Cards
   • Bank Transfers (Instructions provided during checkout)
   • Cash on Delivery (May be available in specific locations and subject to limits; eligibility confirmed at checkout)
2. Security: We use secure third-party payment gateways to process payments. We do not store your full sensitive payment details.
3. Authorization: By providing payment information, you represent and warrant that you are authorized to use the designated payment method.
4. Currency: All transactions are processed in Ghana Cedis (GHS).

Delivery and Shipping

1. Areas Served: We deliver to accessible locations across Ghana. Delivery availability to specific areas will be confirmed during checkout.
2. Charges: Delivery charges are calculated based on location, order weight/size, and selected delivery speed (if options are available). The applicable charge will be displayed at checkout.
3. Estimated Times: We provide estimated delivery timeframes (e.g., 1-3 business days for Accra, 3-7 business days for other regions). These are estimates only and not guaranteed. Delays may occur due to factors beyond our control (e.g., weather, logistics issues, remote locations).
4. Risk and Title: Risk of loss or damage to Products passes to you upon delivery. Title (ownership) passes upon full payment and delivery.
5. Non-Delivery: If you do not receive your order within the estimated timeframe plus a reasonable buffer, please contact us promptly.

Returns, Refunds, and Exchanges

Our procedures for returns, refunds, and exchanges are detailed in our Return Policy, which forms part of these Terms. Please review it carefully. Key points typically include a [e.g., 7-day] window for returns of defective, damaged, or incorrect items in unused condition and original packaging.

Warranty Disclaimer

Products may be covered by a manufacturer's warranty. Details, if any, will be included with the Product or on the Product page. Ghana Web Shop does not provide separate warranties beyond those offered by the manufacturer, unless explicitly stated.

To the fullest extent permitted by Ghanaian law, Ghana Web Shop disclaims all other warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose regarding the Products and the Site.

Intellectual Property

All content on this Site, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Ghana Web Shop or its content suppliers and is protected by Ghanaian and international copyright and trademark laws. You may not systematically extract or re-utilise parts of the content without our express written consent.

Limitation of Liability

To the maximum extent permitted by the laws of Ghana, Ghana Web Shop (including its directors, employees, affiliates, and agents) shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of, or inability to access or use, the Site;
• Any conduct or content of any third party on the Site;
• Any content obtained from the Site;
• Unauthorized access, use, or alteration of your transmissions or content;
• The purchase or use of any Products.

In no event shall Ghana Web Shop's total aggregate liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing the Site or purchasing the specific Products giving rise to the claim.

Indemnification

You agree to defend, indemnify, and hold harmless Ghana Web Shop and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Site; (ii) your violation of any term of this Agreement; or (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right.

Privacy

Your privacy is important to us. Our collection and use of personal data in connection with your use of the Site is described in our Privacy Policy. By using the Site, you consent to the data practices described therein.

Governing Law and Dispute Resolution

1. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the Republic of Ghana, without regard to its conflict of law principles.
2. Dispute Resolution: We encourage you to contact us first to resolve any disputes amicably. Failing amicable resolution within a reasonable period (e.g., 30 days), any dispute arising out of or relating to this Agreement shall be submitted to the competent courts of Ghana.

Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on the Site and updating the "Effective Date". Your continued use of the Site after such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

Termination

We may terminate or suspend your account and access to the Site immediately, without prior notice or liability, for any reason, including if you breach these Terms. You may terminate your account at any time by contacting us. Provisions that by their nature should survive termination (e.g., intellectual property, disclaimers, limitation of liability, indemnification, governing law) shall survive.

General Provisions

1. Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable, and the remaining provisions shall continue in full force and effect.
2. Entire Agreement: These Terms, together with the Privacy Policy and Return Policy, constitute the entire agreement between you and Ghana Web Shop regarding your use of the Site and supersede all prior agreements or understandings.
3. Waiver: No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
4. Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Email: support@ghanawebshop.com [or use a dedicated legal/support email]

Address: [Your Company's Physical Address in Ghana - Optional but Recommended]

Legal Disclaimer: The information provided in these Terms and Conditions is for general informational purposes only and does not constitute legal advice. You should consult with a qualified legal professional for advice tailored to your specific circumstances.